Contact Support
Bug reports, feature requests, or general questions — we’re here to help.
Contact form
Support categories
- Bug reports: include device model + Android version + steps to reproduce.
- Feature requests: tell us what you’re trying to achieve.
- General inquiries: installation help, exporting, and usage questions.
Response time: 24–48 hours (business days).
FAQ
How do I install the APK?
Download the APK on your Android device and open it. If prompted, allow installs from your browser/file manager in Android settings.
The app says “App not installed”. What can I do?
Try uninstalling older PixScan builds, then download again. Ensure you have enough storage and that the APK fully downloaded.
Does PixScan upload my scans?
No. PixScan is designed for offline scanning. Your documents remain on your device. See the Privacy Policy for details.